Tinzwe
Big Tribe, One Vibe

Delete your account and data

This page explains how to request deletion of your Tinzwe Radio account and all data we hold about you.

Request deletion

To request that your Tinzwe Radio account and associated data be deleted, email us from the email address linked to your account:

Please send from the same email address you used to sign in (Apple or Google). Requests from unrelated addresses can't be verified and will be declined for your protection.

What happens next

  1. You send the request from your account email.
  2. We verify the request within 3 business days.
  3. We delete your account and personal data within 30 days of verification.
  4. You receive a confirmation email once deletion is complete.

What gets deleted

Every piece of personal data linked to your account:

Display name Avatar photo / totem selection Sign-in identity (Apple / Google) Email address Wave city / location pins Treats you sent or received Tips you sent Link Up votes Presence / heartbeat records Device notification tokens

What we're legally required to keep

A small set of records may be retained after deletion because we're legally obligated to keep them (UK / EU financial law and Stripe payment records):

Payment transaction IDs (Stripe) Tip / treat receipts for tax / accounting Fraud-prevention audit logs (anonymised)

These are kept for the minimum period required by law — typically 6 years for UK financial records — and are stored separately from your identity. They cannot be tied back to you once your account is deleted.

Partial deletion

You can also request deletion of specific data without deleting your whole account — for example only your Waves, only your treat history, or only your saved avatar. Mention what you want removed in the same email.

Questions

Any other privacy questions or concerns:

[email protected]